Increase employee satisfaction, increase loyalty, and decrease the cost of acquisition. One from ladder to lattice they always say time changes things, but you actually have to change them yourself. Aligning the workplace with todays nontraditional workforce ebook, make sure you refer to the web link under and save the file or get access to additional information that are in conjuction with mass career customization. The book outlines how one firm is responding to the increasing number of employees who want to, for lack of a better phrase, customize their career paths within one company. How build to order assemble to order configure to order make. Marilee is the author of change your questions, change your life. One from ladder to lattice mass career customization. Aligning the workplace with todays nontraditional workforce download book mass career customization. Mass career customization provides a framework for organizational adaptability that will do just that. Everyday low prices and free delivery on eligible orders. Mass career customization is a wakeup call to corporate america and a guidebook for business leaders. Then you can start reading kindle books on your smartphone, tablet, or computer no kindle device required.
The corporate ladder will be obsolete in less than decade. However convincing and compelling the value of the new mass career customization and corporate lattice model brings, many companies fail to realize where to start. Aligning the workplace with todays nontraditional workforce, that will be published by harvard business school press this fall. One solution is mass career customization, which enables employees to make the choices that are meaningful to them and still meet the needs of the particular workplace. Indeed, work life balance may not be the best term according to the authors. In mass career customization, the authors argue convincingly to extend this popular and profitable concept to the workplace. The sign of a great innovative breakthrough is that the moment you learn of it, its easy to embrace. This concept can also help organizations in their ability to attract, retain and develop talent. Mass customization examines the business opportunities, considerations, and challenges manufacturers in various industries must weigh before committing to the significant investment in machinery and software needed to go to mass customization. This article introduces mass career customization, a system that encourages a. Aligning the workplace with todays nontraditional workforce harvard business school press, 2007 pp. Joseph pine, who made mass customization popular with his 1993 book.
Mass career customization and the corporate lattice deloitte insights. Four mass career customization the framework for aligning the workplace with the workforce if you put people in a world class environment, they will give a world class performance. No longer would an employee make a straightforward upward climb from the bottom. We offer job opportunities across industries including health and human services, transportation, it, finance, housing and economic development, energy and environmental, public safety and security, and education. Mass customization is the process of delivering widemarket goods and services which are modified to satisfy a specific customers need. Not unlike dell, who pioneered mass product customization with its deloittes cathleen benko and anne weisberg team up in their book, mass career customization.
As mark penn states in his book microtrends, the power of individual. And technology helps make this mass customization possible through personalized digital learning. A quick mention for cathleen benko and anne weisbergs new book mass career customization. I like the sound of career customization the new york. Aligning the workplace with todays nontraditional workforce ebook. Mass career customization is a concept that can benefit individuals who need a new lens for thinking about their careers. Centered on the powerful insight that todays career is no longer a straight climb up the corporate ladder, but rather a combination of climbs, lateral moves, and planned descents, mass career customization provides a refreshing approach to attracting talent and strengthening leadership. Poll taken during mass career customization debrief, september 28, 2007 view in article interviews conducted by the authors, 2007 view in article cathleen benko and anne weisberg, mass career customization. Mass customization comes from the consumer products industry. Aligning the workplace with todays nontraditional workforce by benko, cathleen, weisberg, anne isbn. The term of mass customization can be considered an oxymoron term which is consisted of two different opposite concepts 2, 23, 24 such as mass production and craftsmanship.
This framework provides four dimensions that can be used to customize a career at any given point in time. A key way to accomplish this reform, said mathiesen, is to implement mass customized learning, in which the instruction is tailored to each students needs and interests. Some organizations demonstrate this type of thinking with excellent business results. Mass customization entails the ability to provide customized products and services to individual customers using technology information at optimal production efficiency and cost levels. Masshire career centers offer employment and training services for job seekers and employers. Sweeping changes in the way we work, live, and build careers are not just on the horizonthey are here and here to stay. This book is centered on the powerful insight that career options in todays economy need to accommodate the rising and falling phases of employee engagement as it.
Cathy and anne weisberg are the authors of mass career customization. Aligning the workplace with todays nontraditional workforce 07 edition 9781422110331 by cathleen benko for up to 90% off at. Mass career customization cave henricks communications. The mcc framework articulates a definite, not infinite, set of options along the four core dimensions of a career pace, workload, locationschedule, and role as well as the tradeoffs associated with choices across four, highly interrelated dimensions.
Mass career customization and the corporate lattice. The authors provide a framework, which theyve called mass career customization mcc that allows employees and organizations to customize a career. For manufacturers who decide that its time to take the plunge, the author describes the proven methods and latest technologies for making mass. They have grown up in a customized world, where choice is everywhere. No longer would an employee make a straightforward upward climb from the bottom to achieve the higher rungs of the ladder. Although the masscustomization literature provides many insights into its. Career customization provides employees with different options to customize their careers enabling them to meet their personal needs, as well as delivering a sustainable solution to the mismatch. Adidas is marketing this shoe as the first massproduced 3d printed shoe, set for a 100,000 pair release in 2018.
Mass career customization meet your next favorite book. Challenges and solutions international series in operations research. Mass career customization deloittes cool new retention tool. This book is centered on the powerful insight that career options in todays economy need to accommodate the rising and falling phases of employee engagement as it changes over time. The masshire department of career services offers career programs and services to veterans to help them find jobs.
The authors do a very good job of outlining the issues and trends that are pressing employees today. Aligning the workplace with todays nontraditional workforce. The list of acronyms and abbreviations related to mcc mass career customization. Mass customization is the future of retail benzinga. The authors describe a new model and vision for career progression that will likely transform organizations.
Learn more about mass career customization and order the book, mass career. Mass career customization work and family researchers network. Aligning the workplace with todays nontraditional workforce book. Mass career customization mcc is a way to enable a corporate lattice organization that allows employees to both dial up and dial down. Today i define mass customization as the lowcost, highvolume, efficient production of individually customized offerings. Download pdf mass customization the new frontier in. Such systems combine the low unit costs of mass production processes with the flexibility of individual customization mass customization is the new frontier in business for both manufacturing and service industries. And what we argue on the mass career customization side is the benefits are actually the same. Everyone who reads this book will agree that its time to think differently about the workplace. The book is a detailed analysis of what was a pilot program and is now a phased rollout at deloitte by the same title. The whole project has culminated in a book, written by cathleen benko, chief talent officer at deloitte and anne weisberg, a director of talent. Mass customization means to offer products or services which meet the demands of each individual customer, but which still can be produced and delivered with mass production efficiency. Aligning the workplace with todays nontraditional workforce by cathleen benko and anne weisberg. They stress the importance of personalizing employees careers to fit their lifestyles in order to improve retention over the medium to longer term.